About Us > Frequently Asked Questions
ONLINESHOP
|
Frequently Asked QuestionsWhat is Manuka Honey and who are The Honey Collection?Who Started The Honey Collection? Jean Coombe started making cosmetics at her kitchen sink approximately 25 years ago, as she suffered from sensitive skin. How Long Has The Honey Collection Been Operating? The Honey Collection began trading as a limited liability company in 1993 Where Is The Honey Collection Based? The Honey Collection is based in Blenheim, the capital of Marlborough. Marlborough is located at the top of the East Coast of the South Island of New Zealand. What Is Manuka Honey? Manuka Honey is unique to New Zealand. It is sourced from the Manuka tree "Leptospermum Scoparium'' This plant is a small shrub- like tree and grows often on hillsides and/or in coastal areas around New Zealand. In the early summer around February there is a profusion of small pinkie white flowers which attract the bees. How Do You Know It Is Only Manuka Flower Honey? Our Manuka Honey is only collected in areas that are very isolated so no cross contamination of honey is produced. Bees only fly in a radius of approximately 6 kilometres from there hives, so careful placement of the hives ensures purity. ![]() Why Use Honey In Cosmetics? Honey is used in skincare products as it has natural hygroscopic properties. This means that it draws moisture from the epidermis (skin) out, thus keeping skin soft and subtle. Additional properties are that it is a natural antioxidants as well as having antibacterial properties. Are Your Products Tested On Animals? No we do not test anything on animals. We do trials of products on ourselves, family and any one willing. What Is UMF® Honey? UMF® stands for Unique Manuka Factor. UMF® Honey has been tested to see what the natural activity rate (antibacterial property) is in certain types of Manuka Honey. ![]() What Is The Difference Between Active Honey And UMF®? Both are the same, but the UMF® is a registered trademark that gives a guarantee to consumers that the level of the antibacterial property is what the labels states. UMF® Honeys has been laboratory tested. Not all producers of Honey in New Zealand are members of this group and unfortunately there have been court cases where honey has been sold as Active Honey and when tested, it was found out to be normal honey. What Countries Do You Ship To? We ship anywhere in the world Is Our Web Site Secure? Yes we use secure and confidential payment methods, to ensure your security and privacy What Currency Are The Prices In? Unless stated, the default currency is in New Zealand dollars Which Credit Cards Do You Accept? We accept Master Card, Visa and American Express Learn more about The Honey Collection here |